Training Videos

Concise, on-demand training from PCRB specialists on data reporting and rating processes.

This section provides tools to manage carrier and contact information, receive important PCRB communications, access invoices and statements, submit required filings, and engage in educational opportunities. Use these services to stay current on regulatory and industry updates, maintain accurate records, and complete key tasks that support effective participation in Pennsylvania’s workers’ compensation system. 
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Data Analytics

How to Access

How to Access WorkComp360

Step-by-step guidance for accessing WorkComp360 dashboards through the PCRB/DCRB Application Manager.

Navigating WorkComp360 Key Functions and Features

Navigating WorkComp360’s Key Functions and Features

Overview of WorkComp360, showing how member carriers use interactive dashboards to analyze workers’ compensation data and insights.

Woman working on her laptop, checking data, charts, numbers and formulas as part of her job.

Experience Rating Modification Calculator User Guide

Guidance on using the calculator, including data entry, capped results, and transition-period calculations.

Data Reporting – Financial

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Classification

PCRB’s Classification System groups businesses based on the nature of their operations to ensure fair, accurate pricing.

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Rating Values

Access approved loss costs, rating plans, and rules that ensure consistent, compliant workers’ compensation pricing.

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Loss Cost Multiplier Filing Forms

Submit Loss Cost Multiplier filings in accordance with Pennsylvania requirements using approved forms for accurate pricing.

Data Reporting – Financial

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Financial Data Manager 2025 Updates

Overview of Financial Data Manager updates that improve workflows, reduce errors, and streamline Financial Call reporting.

Data Reporting – Medical

Introduction to Medical Data Call

Introduction to Medical Data Call in PA and DE

Guidance on preparing and submitting Medical Data Call files, including timelines, reporting options, and best practices for compliant reporting.

Reporting Guidelines for Medical Data Call

Reporting Guidelines for Medical Data Call in PA and DE

Guidance on preparing and submitting Medical Data Call files, including timelines, reporting options, and best practices for compliant reporting.

Data Reporting – Policy

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PDM Cancellations and Reinstatements

Explains how to correctly report cancellations and reinstatements in PDM and why transaction order matters for accurate coverage records.

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PDM Common Reporting Issues

Overview of common PDM reporting issues and how to resolve them to ensure accurate Proof of Coverage and compliant reporting.

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PDM Duplicate Coverage Error

Explains the PDM Duplicate Coverage error, when action is needed, and how to resolve it to ensure accurate Proof of Coverage.

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PDM Endorsement Not On File

Explains the PDM Endorsement Not On File error, what triggers it, and how to resolve it for accurate policy reporting.

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PDM Initiating Transaction

Explains the PDM Initiating Transaction error and how to establish policies correctly for accurate, compliant reporting.

Data Reporting – Test Audit

Ensuring Accuracy in Test Audits Webinar

Financial Data Manager 2025 Updates

Explains common classification issues and best practices to improve reporting accuracy and fair premium outcomes.

Data Reporting – Unit Stat

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UDM Unauthorized Class

Explains UDM Unauthorized Class errors, why they occur, and how to resolve them to ensure timely, accurate unit reporting.

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UDM Late and Rejected USR Reporting Error

Explains Late and Rejected USR errors in UDM and how to identify, correct, and prevent unit reporting delays.

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UDM No Matching Policy

Explains the UDM No Matching Policy error and how to resolve data mismatches to ensure accurate, timely unit reporting.

Membership & Forms

Getting to Know Member Connect

Getting to Know Member Connect

Demonstrates how CGAs manage and update carrier contacts to ensure accurate records and timely DCRB communications.

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Inside the Ownership (ERM-14) Form: Digitized & Automated for Efficiency

A look at when the Ownership (ERM-14) form is required, what’s changed, and how to complete and submit it online.

Rating Plans

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Understanding Experience Rating in Workers Compensation Insurance

Explains experience rating in Delaware and how past loss history influences workers’ compensation premium calculations.

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PA Experience Rating Worksheet Walkthrough

Explains updates to the worksheet and how the redesigned layout improves clarity and usability.

Woman working on her laptop, checking data, charts, numbers and formulas as part of her job.

Experience Rating Modification Calculator User Guide

Guidance on using the calculator, including data entry, capped results, and transition-period calculations.